It does help in regards to procedures and rules in order to better understand your options.  Obviously cost is always an issue and the size of the company probably determine the labor cost.  That is why some times people take chances with "others' hoping that there have good experience but because they are independent operators there pricing might be more flexible.
 Cold water alerted us that something was wrong with our 10 year old water heater. We called Atomic Plumbing on a Saturday evening and they had appointments available the very next morning! The ladies answering the phones were incredible and the system they have in place to alert you when your technician will be coming is top notch (including a picture and information about your technician in e-mail form). We found our technician, Randy, to be honest, professional and incredibly talented. He diagnosed our problem in a short amount of time, gave us several reasonable options and was able to give us a brand new water heater the next day for a great rate. Cannot say enough good things about Atomic Plumbing & Drain Cleaning and will definitely be using them in the future! 

No plumber is going to come right out and explain that they don’t have the required license to work for you. So if you know someone who is a great plumber, but they don’t have a license, hire them at your own risk. Licensed plumbers know the local building codes and regulations, have completed a certain amount of hours on the job and are insured. Want to become a master plumber yourself? Here are 28 tips.
James and Paul did an AWESOME job from start to finish with our toilet replacement and installation!! We unfortunately had a bad experience with our general contractor and his plumber and needed immediate assistance. I called Atomic and they immediately got me connected with a scheduler, then had James and Paul out to our house extremely fast! James and Paul were friendly, knowledgeable, professional, and efficient. They advised us based on their expertise and helped us pick out a new toilet and install it correctly. We are so grateful for their work and their professionalism. Would highly recommend them and hire them again!

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