So thankful I made the call. The front office associate was very pleasant and shared the practice of what to expect on my service day. Technician Randy arrived within my service window, immediately introduced himself and presented me with his business card. I was also introduced to his assistant Tim who was also very polite. They also had shoe covers they placed on before entering my rooms (how thoughtful). The service was reviewed and cost to complete the job, authorization given and Randy started the task. I am pleased with the job, great TEAM. Thank you!
Ryan arrived on time with a positive attitude even though it was after hours on a Friday and did a great job. He quickly diagnosed and fixed the plumbing problem and answered several other questions I had regarding upgrades to bathroom fixtures. I was very impressed that Atomic was able to get a technician to my house within a few hours on a Friday night a few days before Christmas. Very professional organization and technician.